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Rinnai RX160iN · RX199iN

Authorized Rinnai Tankless Water Heater Installation, Repair and Maintenance in Ontario

EHI is an authorized Rinnai dealer installing, repairing and maintaining Rinnai condensing tankless water heaters across Ontario. Endless hot water, no rental fees, from $3,300 installed.

  • Rinnai RX160iN: condensing, 0.97 UEF, up to about 9 GPM
  • Rinnai RX199iN: condensing, 0.98 UEF, up to about 11.1 GPM
  • Natural gas or propane, recirculation capable, from $3,300 installed
  • TSSA-certified gas technicians, guaranteed quote, Rinnai service too

Voted Best Company 2019 to 2021 · Authorized Midea, Lennox, Kepler & Rinnai dealer, plus Goodman · 20+ years

Rinnai SENSEI RX condensing tankless water heater, front view
Image: Rinnai

Our Brand Partners

  • Midea
  • Lennox
  • Kepler
  • Rinnai
  • Goodman

Why Rinnai is the tankless we install

Rinnai is a leading tankless water heater maker, and the RX series is their condensing line, which is the only kind worth buying in Ontario with today's gas prices.

Condensing efficiency. A condensing Rinnai tankless pulls extra heat out of the exhaust before it leaves the house. The RX160iN is rated 0.97 UEF and the RX199iN 0.98 UEF, which means almost every dollar of gas becomes hot water. A standard tank sits well below that, and it loses heat all night.

Sized for real households. The RX160iN modulates from 15,000 to 160,000 BTU per hour and delivers up to about 9 gallons per minute. The RX199iN goes up to 199,000 BTU per hour and about 11.1 GPM, enough for two showers and the dishwasher at once in most homes.

Recirculation capable. Add a recirculation set-up and the far bathroom gets hot water in seconds instead of running the tap for a minute.

Natural gas or propane. City homes on Enbridge and rural homes on propane both have a Rinnai option. Learn more on our tankless water heater page.

Rinnai RX tankless water heater mounted on a garage wall
Image: Rinnai

Rinnai tankless models we install

ModelEfficiencyInputHot water flowInstalled from
Rinnai RX160iNCondensing, 0.97 UEF15,000 to 160,000 BTU/hUp to about 9 GPM$3,300
Rinnai RX199iNCondensing, 0.98 UEFUp to 199,000 BTU/hUp to about 11.1 GPMQuote

Both models run on natural gas or propane and are recirculation capable. Installed pricing depends on size and installation requirements such as gas line sizing, venting and condensate. Every quote is guaranteed.

Who a Rinnai tankless is right for

Homeowners done with rental tanks

Rental fees climb every year and you never own anything. A Rinnai you own pays for itself and the gas bill drops with condensing efficiency.

Tankless installation

Busy families

Teenagers, two bathrooms and a laundry room. The RX199iN at about 11.1 GPM keeps up with simultaneous showers without the morning rationing.

Tight mechanical rooms

A Rinnai hangs on the wall about the size of a carry-on suitcase, freeing the floor space a 50-gallon tank used to hog.

Rural and propane homes

No gas line, no problem. Both Rinnai models have a propane option, and condensing efficiency matters even more when the fuel is pricier.

Not sure which option fits your home?

Tell us about your house and we'll recommend the right system, with a guaranteed price and your rebate estimate.

Problems a Rinnai tankless solves

  • Hot water runs out halfway through the second shower

    A Rinnai heats water on demand, so flow is the limit, not a tank. Sized right, the RX160iN or RX199iN keeps two showers going as long as you like.

  • The rental tank bill keeps creeping up

    Own a Rinnai from $3,300 installed. We handle the removal of the rental tank and you keep the monthly fee for yourself.

  • The water heater is 12 years old and showing rust at the base

    That tank is on borrowed time, and a leak in the furnace room is a bad day. Replace it before it fails with a condensing Rinnai that has no tank to rust out.

  • It takes a full minute to get hot water upstairs

    Both Rinnai models are recirculation capable. We can add a recirculation set-up so hot water is at the far bathroom in seconds.

  • The furnace room is cramped and the tank blocks everything

    A wall-hung Rinnai frees the floor. It's a common upgrade when we're also replacing a furnace or adding a heat pump air handler in the same room.

  • Sound familiar?

    Describe the problem and we'll tell you what it usually is, what it costs to fix, and whether it's worth fixing.

What's included in a Rinnai tankless installation

  • Sizing by fixture count, flow and incoming winter water temperature, not a guess
  • Removal of your old tank, including rental tank return where applicable
  • Gas line sizing check and upgrade if needed by TSSA-certified gas technicians
  • PVC intake and exhaust venting and a condensate drain with neutralizer for the condensing unit
  • Isolation valves for easy annual flushing and service
  • Recirculation set-up where you've chosen it
  • Commissioning, temperature set-up and a walk-through of operation and error codes
  • Rinnai warranty registration, permits where required, and a clean furnace room when we leave
Hot water running at a bathroom sink
Image: Rinnai

Rinnai tankless water heater repair and maintenance

Need Rinnai tankless water heater repair? Common calls include an error code on the display, water that goes hot and cold, lower flow than it used to have, a unit that won't ignite, or a condensate leak. Our TSSA-certified gas technicians diagnose it, give you a written quote before any work, and have dealer access to Rinnai parts.

Rinnai service once a year keeps the unit at its rated efficiency and protects the warranty. Rinnai tankless water heater maintenance with EHI includes a descaling flush through the isolation valves, inlet filter cleaning, combustion check, condensate drain and neutralizer check, and a venting inspection. Ontario's hard water makes the annual flush the single most valuable thing you can do for a tankless.

Book through our water heater repair and maintenance page, or call for same-day emergency service if you have no hot water.

Rinnai SENSEI RX condensing tankless water heater
Image: Rinnai

What it costs, and how we keep it lower

  • Rinnai from $3,300 installed

    Guaranteed final pricing. The number on your quote is the number on your invoice, with no extras on the agreed scope. We may beat comparable reputable quotes by up to 10%.

  • 0% financing

    Interest-free for 3, 6 or 9 months, or open loans from 2.99% on approved credit.

  • Rinnai extended coverage

    Extended coverage may be available depending on the package you choose. We register the warranty for you. See our warranty page.

  • Bundle and save

    Replacing a furnace or adding a heat pump at the same time? One visit, one crew, and current offers applied to the whole job.

  • Want the real number for your home?

    A guaranteed quote takes one visit. Rebate and financing options come with it.

Why Ontario homes and businesses choose EHI Heating And Cooling

  • 20+ years in Ontario homes

    We've installed through more January cold snaps and July heat waves than we can count. That experience shows up in the sizing, the ductwork and the little details.

  • Voted Best Company 2019 to 2021

    HomeStars Verified. Our reviews come from real Ontario homeowners and business owners.

  • Authorized Midea, Lennox, Kepler and Rinnai dealer, plus Goodman

    Factory-backed equipment, factory-backed warranties, and techs trained on the gear we install. We install and service Goodman too.

  • Guaranteed final pricing

    The number on your quote is the number on your invoice. We may also beat comparable reputable quotes by up to 10%.

  • Rebate paperwork handled

    Pre-approval, heat-loss calculation and documentation for the Home Renovation Savings Program. You just sign.

  • Licensed, certified crews

    TSSA-certified gas technicians, licensed refrigeration techs and ESA-licensed electrical work on every job.

  • Ready when you are

    Call us or send the form. Quotes are free, guaranteed and come with your rebate estimate.

Frequently asked questions

How much does a Rinnai tankless water heater cost installed in Ontario?

A Rinnai tankless water heater installed by EHI starts at $3,300 for the RX160iN, with the RX199iN, recirculation and gas line upgrades quoted individually. Installed pricing depends on size and installation requirements, and every quote is guaranteed before work starts.

Should I choose the Rinnai RX160iN or RX199iN?

Choose the RX160iN, at up to about 9 GPM, for most homes with one or two bathrooms, and the RX199iN, at up to about 11.1 GPM, for larger families and homes with three or more bathrooms that run showers at the same time. We size by fixture count and Ontario's cold incoming water temperature, which lowers winter flow on any tankless.

Does a Rinnai tankless work with propane?

Yes. Both the Rinnai RX160iN and RX199iN are available for natural gas or propane, so rural Ontario homes without a gas line can have the same condensing efficiency as city homes on Enbridge.

How often does a Rinnai tankless need to be flushed?

A Rinnai tankless should be descaled once a year in most of Ontario because our water is hard, and more often on very hard well water. The isolation valves we install make the flush a quick service visit, and it keeps flow and efficiency where they should be.

Is a Rinnai tankless water heater noisy?

No. A Rinnai tankless makes a soft fan and burner sound only while hot water is running, and nothing at all the rest of the time, so it's quieter than a tank with a burner cycling on through the night. We mount it on a solid wall with proper venting clearances.

Who registers the Rinnai warranty and what about extended coverage?

We register your Rinnai warranty as part of the installation, and extended coverage may be available depending on the package you choose. As an authorized Rinnai dealer we also have direct access to Rinnai parts and support in Ontario; see our warranty page for conditions.

Do you repair Rinnai tankless water heaters you didn't install?

Yes. We repair and service Rinnai tankless water heaters of any age, including units installed by other contractors, with a written quote before any work. Same-day service for no hot water is available across most of our Ontario service area.

Ready for a guaranteed quote?

Home or business, tell us what's going on with your heating, cooling or hot water. We'll size it right, price it once, and show you every rebate you qualify for.

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