Gas furnace
Lennox ML296V
96% AFUE, two-stage, variable-speed blower, 45,000 to 110,000 BTU
20-year limited heat exchanger warranty
Kitchener-Waterloo · Waterloo Region
HVAC Contractor in Kitchener-Waterloo for Rentals and Family Homes
Low-maintenance systems that hold up to tenants and long winters
Kitchener-Waterloo HVAC for landlords and families comes down to two things: equipment that rarely breaks, and repairs that don't drag on. We install and fix furnaces, air conditioners and cold-climate heat pumps in student rentals near the universities and family homes in Doon, Beechwood and beyond. Every job starts with a written price that won't change.
- Durable, easy-to-service equipment for rental units
- Repair quotes in writing, so owners can approve fast
- Tune-ups booked around tenant move-outs
- Emergency calls evenings, weekends and holidays
Voted Best Company 2019 to 2021 · Authorized Midea, Lennox, Kepler & Rinnai dealer, plus Goodman · 20+ years
Our Brand Partners
Kitchener-Waterloo HVAC at a glance
Rentals, older central homes and newer subdivisions all sit within a few kilometres of each other here. Here's what shapes the work.
- Housing mixRentals, century homes, subdivisions
Older houses in Downtown Kitchener and Uptown Waterloo, student rentals near the universities, and 1990s to 2010s homes in Laurelwood and Beechwood.
- UtilitiesEnova Power, Kitchener Utilities, Enbridge
Hydro comes from Enova Power. Natural gas in Kitchener comes from Kitchener Utilities, and Enbridge Gas serves much of the surrounding area.
- ClimateInland winters, hot summers
Away from the lake, January runs colder than the lakeshore and July gets properly hot, so heating and cooling both work hard.
- Rebate tierDepends on your heat and utility
Electric, oil or propane heated homes may reach up to $7,500. For gas-heated homes, eligibility depends on the program terms and your utility, and we confirm it before installation.
Kitchener-Waterloo HVAC problems landlords and parents know well
Rental owners and families call about different things, but the fixes come from the same place: find the cause, then fix it once.
A tenant texts you at 11 pm because there's no heat
We take emergency calls evenings, weekends and holidays. With your OK we book the visit with the tenant directly, and you get the diagnosis and a written price before any repair starts.
The same furnace part fails every winter
Repeat flame sensor or pressure switch calls usually point to a cause upstream: a clogged filter, a blocked condensate line or a venting issue. We fix the cause so you stop paying for the same visit.
Filters never get changed between tenants
We can fit a deeper media filter cabinet that lasts several months between changes, and book your annual tune-up when the unit turns over in spring.
The basement apartment is always colder than upstairs
One furnace and one thermostat can't please two households. A ductless head in the lower unit gives that tenant their own heat and cooling without rebalancing the whole house.
The thermostat gets set to 28°C with the windows open
A smart thermostat with setpoint limits keeps the system in a sensible range and lets you see problems from your phone. Qualifying smart thermostats can earn a $100 rebate.
Your 2000s family home still has the original builder furnace
Twenty-year-old builder units often need more repairs each year. We price the repair and the replacement side by side, including two-stage, variable-speed Lennox and Midea furnaces, so the choice is clear.
Five tenants, one thermostat and a nightly argument over the setting
A student house near the universities often has bedrooms on three floors sharing a single control in the hallway. A ductless head in the hottest or coldest rooms gives those tenants their own setting, and a smart thermostat with locked limits keeps the main system in a sensible range. Both cost less than the calls you're fielding now.
Sound familiar?
Describe the problem and we'll tell you what it usually is, what it costs to fix, and whether it's worth fixing.
Kitchener-Waterloo repair and replacement prices landlords can plan with
Owners want a number they can approve from their phone. Repairs are quoted after the diagnosis, installs start at the figures below, and nothing changes once you sign.
| Service | Typical price in Kitchener-Waterloo |
|---|---|
| Furnace repair Diagnostic visit plus common parts such as ignitors, flame sensors and capacitors | Quote after diagnosis |
| AC repair Diagnostic visit plus common parts such as capacitors, contactors and refrigerant leak repair | Quote after diagnosis |
| High-efficiency furnace, installed Lennox ML296V or Midea MGH96, 96% to 97% AFUE, two-stage variable-speed | From $3,300 |
| Cold-climate heat pump, installed Midea EVOX G3 or Kepler, 2 to 5 ton, rated to -30°C | From $5,500 |
| Ductless mini split, one zone Midea or Kepler wall unit with outdoor unit and line set | Written quote |
Installed pricing depends on size and installation requirements, and every job gets a written, guaranteed quote. Qualifying cold-climate heat pumps can bring back up to $7,500 through the Home Renovation Savings Program, and financing runs 0% for 3, 6 or 9 months on approved credit.
Recent work: furnaces, heat pumps and ductless heads
A sample of recent jobs from across Ontario. The same crew standards apply to every home and rental we take on in Kitchener and Waterloo.
Heating and cooling in Kitchener-Waterloo: pick a service
Start with the service you need. Each page explains equipment, cost and how we handle the work.
Furnace repair in Kitchener-WaterlooNo heat, short cycling, error codes and noisy blowers, fixed after a written quote.Emergency HVAC in Kitchener-WaterlooAfter-hours help when a tenant or your family is without heat or cooling.AC repair in Kitchener-WaterlooWarm air, iced coils, leaks and condensers that won't start.Heat pump installation in Kitchener-WaterlooCold-climate units rated to -30°C, with rebate pre-approval handled.Ductless units for basement apartmentsSeparate heat and cooling for a second suite, no new ductwork needed.Smart thermostats for rentalsSetpoint limits and remote alerts for owners who don't live on site.HVAC maintenance between tenantsAnnual tune-ups that keep warranties valid and catch failures early.
How an HVAC repair in Kitchener-Waterloo works with us
Whether you live in the house or rent it out, the process stays the same.
- 1
Tell us who's on site
Send the form or call. Let us know if a tenant will meet the technician and how to reach them.
- 2
Diagnose or measure
For repairs we find the root cause. For new systems we run a heat-loss calculation and check ducts, gas line and panel capacity.
- 3
Approve one fixed price
You get a written quote with model numbers, rebate estimate and financing options. Nothing changes after you sign.
- 4
Work done, records sent
We complete the job, register the warranty and send you the paperwork, which helps when you sell or refinance.
Durable furnaces and heat pumps for rentals and family homes in Kitchener-Waterloo
Fewer moving parts to fail, long heat exchanger warranties and models our technicians stock parts for. That's the shortlist below.
Gas furnace
Lennox EL297V
97% AFUE, two-stage, variable-speed blower
20-year limited heat exchanger warranty
Gas furnace
Midea MGH96
96.5% AFUE, two-stage, variable-speed, 60,000 to 120,000 BTU
Registered warranty, up to 12 years parts and labour on select systems
Gas furnace
Goodman GMVC96
Up to 96% AFUE, two-stage, variable-speed ECM blower, 40,000 to 120,000 BTU/h input
10-year parts and unit replacement limited warranties when registered online
Cold-climate ducted heat pump
Midea EVOX G3
2 to 5 ton, inverter, R-454B, ENERGY STAR cold climate, rated to -30°C
Up to 12 years parts and labour on select systems
Ducted heat pump
Kepler cold-climate
1.5 to 5 ton, rated to -30°C, quiet operation
Registered warranty
Single and multi-zone
Midea ductless
18,000 to 60,000 BTU outdoor units, wall-mounted heads
Registered warranty
Keeping HVAC records for a Kitchener-Waterloo rental
Landlords get asked for heating records more often than they expect: by tenants, by insurers after a claim, and by buyers when the house sells. We make the file easy to keep.
- Every repair comes with a written diagnosis, the parts replaced and the date, sent to you by email
- New equipment is registered in your name, with the serial numbers and warranty terms on one sheet
- Annual tune-ups produce a short report on the heat exchanger, the burners, the blower and the filter
- Gas work is signed off by a TSSA-certified technician, which is the record an insurer asks for first
If you own several units in Doon, Lakeshore or near the universities, we keep one file per address so you can pull up any of them in a minute.
What it costs, and how we keep it lower
Guaranteed pricing
Your quote is your final price. No surprise extras on the agreed scope of work.
Rebates up to $7,500
Cold-climate heat pumps may qualify through the Home Renovation Savings Program. We confirm eligibility and file the paperwork.
0% financing
Interest-free for 3, 6 or 9 months, or open loans from 2.99% on approved credit.
Up to 12 years parts and labour
Extended warranty on select systems when registered.
Want the real number for your home?
A guaranteed quote takes one visit. Rebate and financing options come with it.
Where we work across Kitchener, Waterloo and nearby
From Uptown Waterloo and Lakeshore to Doon, Forest Heights and Stanley Park, we book visits all over the region, including:
- Uptown Waterloo
- Downtown Kitchener
- Doon
- Forest Heights
- Beechwood
- Laurelwood
- Stanley Park
- Lakeshore
- Lincoln Village
- Huron Park
What Kitchener-Waterloo homeowners can expect: our customers in their own words
Rated 4.5 on Google and voted Best Company 2019, 2020 and 2021 on HomeStars.
4.5Google rating from verified customers
We had a heat pump/AC unit installed by EHI, on time, on budget, great workmanship. Julian and team were knowledgeable and courteous. Dustin communicated well and is managing our government rebate for the new efficient system. Thank you Team!
Replaces our AC with a new heat pump in Ottawa and the whole experience was outstanding. From the first call, Dustin was incredibly responsive and communicated clearly every step of the way. He cut through all the usual sales fluff and got straight to what mattered — options, costs, timelines, and what made the most sense for our home. They addressed every concern I had, explained the details discussed my technical questions, and handled the installation quickly and professionally. The quality of the work is excellent, everything was done cleanly, and the system has been running perfectly since. Pricing was fair and transparent, and there were no surprises. It’s rare to find a company that combines speed, honesty, and solid workmanship like this. Highly recommended.
Recently got a shiny new heat pump installed. Went very well, nice unit and it works soooo quietly. These fine folks were very easy to deal with, professional and thourough. Would highly recommend.
Efficient Home Improvements truly went above and beyond. Our furnace failed on Christmas Eve in Ottawa, and their team stayed up late (3:00am) that night to replace it. Their responsiveness, professionalism, and dedication during the holidays were exceptional. The work was completed efficiently, and everything was explained clearly. It’s rare to find a company willing to sacrifice their own holiday time to ensure a customer’s home is warm and safe. I highly recommend Efficient Home improvements to anyone in need of reliable and compassionate service.
I recently had a new furnace and tankless water heater installed by this company. Excellent service by both office and technicians , I highly recommend!
The Installers were great.. Got in and got the job done..the furnace works amazing compared to the old one !!! Need a furnace..A/C water tankless system..there your guys!!!!
Had a tankless water heater installed and couldn’t be happier. The installation was quick, professional, and the system works great — endless hot water and more efficient than my old tank. Highly recommend!
Dustin and his team were really responsive and helpful in getting us a new heat pump to replace our broken AC unit. The team went above and beyond helping us through the process and answering other questions about the house we recently moved in to. I would highly recommend Efficient Home Improvements for any of your HVAC needs.
Licensed HVAC Contractor · Serving Ontario for 20+ Years
Proudly Serving Kitchener-Waterloo, Ontario
EHI Heating And Cooling has kept Ontario homes and businesses comfortable for more than 20 years. Our licensed crews come to your home or business anywhere in Kitchener-Waterloo, with a written, guaranteed quote before any work starts.
- ServingKitchener-Waterloo, Ontario
- Phone1-647-694-5845
- Emailefficienthomecomfort@gmail.com
Business Hours
- Monday8:00 AM to 8:00 PM
- Tuesday8:00 AM to 8:00 PM
- Wednesday8:00 AM to 8:00 PM
- Thursday8:00 AM to 8:00 PM
- Friday8:00 AM to 8:00 PM
- Saturday8:00 AM to 8:00 PM
- Sunday10:00 AM to 5:00 PM
Emergency service available evenings, weekends and holidays.
We also serve communities near Kitchener-Waterloo
Other cities in Southwestern Ontario we serve
Every city gets the same licensed crews, guaranteed pricing and rebate paperwork. Pick yours for local details.
- CambridgeHVAC services
- GuelphHVAC services
- BrantfordHVAC services
- WoodstockHVAC services
- StratfordHVAC services
- LondonHVAC services
- St. ThomasHVAC services
- SarniaHVAC services
- Chatham-KentHVAC services
- WindsorHVAC services
- LeamingtonHVAC services
- TillsonburgHVAC services
- IngersollHVAC services
- Owen SoundHVAC services
Frequently asked questions
Do you work with landlords in Kitchener-Waterloo?
Yes. We service and replace heating and cooling in rental houses, duplexes and basement units, and we can coordinate visits with your tenants once you approve it.
What is the most low-maintenance heating system for a rental property?
A properly sized high-efficiency furnace or cold-climate heat pump with a deep media filter and a yearly tune-up is about as low-maintenance as it gets. Good installation matters more than any single brand.
Do Kitchener Utilities gas customers qualify for heat pump rebates?
Possibly. For gas-heated homes, eligibility depends on the program terms and your utility, and we confirm it before installation. Homes heated by electricity, oil or propane may qualify for up to $7,500.
Who can I call when the heat quits at a rental in Kitchener-Waterloo?
Yes. We take emergency calls evenings, weekends and holidays. Call 1-647-694-5845 and we'll give you an honest estimate of when a technician can arrive.
How do I choose an HVAC contractor in Kitchener-Waterloo for a rental?
Pick one that puts prices in writing, explains the cause of each repair and sends you records you can keep. That protects you with tenants, insurers and future buyers.
Is a heat pump a good idea for a Waterloo family home?
Often, yes. A cold-climate heat pump replaces your central air and covers most of the heating season, and a hybrid setup keeps the gas furnace for the coldest days.
How much does furnace repair cost in Kitchener-Waterloo?
Furnace repair in Kitchener-Waterloo is quoted after the diagnosis, because the price depends on the part: an ignitor, a flame sensor and a control board all cost different amounts. You see the written price before we fix anything. If replacement makes more sense, a new high-efficiency furnace starts from $3,300 installed, and installed pricing depends on size and installation requirements.
Page reviewed and updated October 27, 2026. Prices, rebates and program terms are checked at each update.